Site Info & FAQ

1 How much is Shipping Cost?


Shipping Cost depends on the locations & weight.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered the Shipping Method and its price 


2What shipping options are available?


If an order is placed before 2pm the order will go out the same day(if in Stock). All orders shipping domestically to a residential or business address will be shipped via SF express, Zhong Tong express, Shentong express, Best express, China postal mail . Shipping method will be chosen at our discretion depending on the items orders and the destinations. 


 3Is the website secure? What types of security features are utilized to safeguard my information?



Security is a top priority at When you submit sensitive information via the website, your information is protected both online and offline
When our registration/order form asks you to enter sensitive information (such as scan alipay or wechat), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. uses the most advanced form of SSL software available. 


 4What payment methods does accept?




Alipay, Wechat. We are currently developing other payment methods. 


5 Why was my Alipay / wechat declined when I know for certain that I have the funds available?



Alipay / wechat can be decline due to insufficient money in your account or due to your account being frozen by your bank. It can also be due bank daily withdrawal limit or other reasons.



6Does accept phone and email orders?



At this time we only accept orders on phone and on website. 

7How can I check my order status online?



Go to my account click my orders and then view order status page 



 8What should I do if an item is missing from my order?



First, verify that you've received a box for each tracking number associated with your order. If all boxes have been delivered but you're still missing an item, check the packing material for small items.
Please contact us via email or by telephone +86-15998822465. Please contact us within 5 days of the delivery date.
We will try resolve the issue (ship replacement or credit) but we may need to trace the package before any action is taken. 


9 What are the benefits of creating an account?

It only takes a few minutes to set up your account. Once in place, you'll enjoy easy access to your order history for reference, tracking and quick reorders of your favorite styles. Plus checkout will be fast and efficient.


10 Has Identity been Verified

Answer has been verified as the owner or operator of the website located at by the Chinese government chamber or commerce The identity of has been confirmed using official records.

We have our website ID bellow which can be check in the Chinese administration record